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Shareholder voting - Consumer Platforms

The AIC has asked the lang cat, a platform consultancy, to provide up-to-date information on how to vote investment company shares held on platforms.

  Can I vote my shares? Is there a cost? What do I have to do? What information do I need to provide? What if I have different accounts with the same platform? (ISA, SIPP, etc.) How much notice do I need to give the platform? Further information provided by the platform
AJ Bell Youinvest Yes No cost For resolutions that could have a significant effect on a customer’s shareholding (ie EGMs, special resolutions at AGMs) AJ Bell alerts customers via their account and enables them to vote online.  For standard AGM resolutions that are unlikely to have a material effect on the customer’s shareholding (ie director re-elections etc), customers can request to attend the meeting in order to vote or vote by proxy and AJ Bell will process this for them. Enabled online so customer can self-serve. Customers do not need to notify for each account. As much notice as possible but at least 5 days.

FAQ - How do I attend and/or vote at an AGM or EGM?

Alliance Trust Savings (ATS) Customers can ask ATS to:
− vote on any company or fund resolutions on their behalf (as long as there is a right to vote and they give  clear instructions for how they want ATS to vote)
− arrange to attend a company or fund meeting in person (as a non-voting guest).
No cost Customers can call, email or write a letter informing the platform that they wish to vote. Aside from providing security questions , customers need to provide a clear instruction on how they would wish ATS to vote on their behalf. Customers do not need to notify for each account. ATS need to have the information to the registrar 48 hours prior to the vote so customers need to ensure they have their intentions with ATS prior to this. n/a
Barclays Smart Investor Yes, customers are able to vote either by proxy or in person at the AGM/EGM. No cost A customer can log into their account online and confirm by secure message/or phone and complete the platform's security process if they would like to vote by proxy or attend the AGM/EGM in person. The customer needs to log into their account and  confirm how they are voting for each of the resolutions being voted on at the AGM/EGM. Barclays Smart Investor will log the client response for their full holding provided this is what they confirm. If the client has a holding of 1,000 shares split across an ISA and a SIPP and would like to vote in favour of all resolutions this will be included in our nominee response. 5 working days prior to the meeting for a proxy vote and 7 working days in advance of the meeting if the client would like to attend. Typically on a customer account when there is a corporate action, there is a flag available beside each asset line to alert the customer of a corporate action pending – from there the customer can follow the link to read more and log their response. For further information, click here.
BestInvest No n/a n/a n/a n/a n/a n/a
Charles Stanley Direct Yes, shareholders that have a nominee account with Charles Stanley Direct can vote their shares. Crest-sponsored members vote directly with the registrar. No cost The shareholder simply sends Charles Stanley Direct a secure message via their online account with their clear instruction and Charles Stanley Direct then handle it from there by submitting the instruction electronically via Crest. Customers need to provide the name of the stock along with their clear instruction stating how they wish to vote with regards to all resolutions. If customers hold shares in more than more account with Charles Stanley Direct then a separate instruction is required for each. The instruction must clearly state the account number that it relates to. Charles Stanley Direct require the instruction around 5 business days prior to the meeting otherwise there may not be sufficient time to get the vote submitted with the registrar. n/a
Fidelity Personal Investing No but a new solution will be live in a few weeks which will allow investors to vote Information refers to Fidelity Personal Investing’s planned new solution
No cost Customer must opt in to the shareholders rights service online, from here customers will receive notifications of meetings for asset they hold, customers can then vote online for all resolution under discussion in that AGM. Nothing extra required once customers opted in. Doesn’t matter - customers can vote for all accounts. Example timings might work as follows - customer notified on 16th of month, meeting is 28th of the month, vote deadline day is 22nd of the month. n/a
Hargreaves Lansdown Clients can either call Hargreaves Landown's helpdesk, e-mail or send a secure message and Hargreaves Lansdown will place the vote for clients.

No cost

No form to fill in, customers just tell Hargreaves Lansdown what they want to do. Hargreaves Lansdown bulk the votes and if it's Crest there is an electronic system, for others  will fill in a proxy form. Hargreaves Lansdown bulk votes. From client details Hargreaves Lansdown knows who they are and clients need to be clear what they want Hargreaves Landown to do. Customers would need to instruct for each account. Hargreaves Lansdown asks for 5 working days to allow time to bulk votes and process.

Corporate Actions - FAQ

HSBC No n/a n/a n/a n/a n/a n/a
Interactive Investor Yes No cost Sign up to Interactive Investor's voting and information service, which enables customers to receive shareholder materials and vote on decisions directly affecting UK registered shareholdings. The sign-up process is a straightforward tick-box process where Interactive Investor asks customers to confirm their email address as shareholder materials are received electronically - directly from the company in which customers  hold shares. Customers are then able to vote in their individual voting mailbox. Sign-up is within customer's secure account, so customers just need to confirm their email address and then they will be able to vote on all relevant matters where they have a shareholding. Customers need to sign up to the voting and information service for each account they have with Interactive Investor. Broadridge, the platform's  voting and information service, sets its own deadlines that a customer has to adhere to in order to get their vote processed. Individual forms are sent to customers relating to each individual shareholder vote, explaining what options customers have, how to fill in the details and setting out relevant deadlines.
The Share Centre Yes No cost Go to Company Meetings, click on the arrow to the right of the meeting that the customer is interested in, then follow the instructions. Please ensure you click on the confirm button after recording a vote. If customers cannot find the meeting details and are interested in or cannot vote, please contact The Share Centre's shareholder rights team on shareholder.rights@share.co.uk or 01296 41 46 80. Login details, customer reference and password. The instruction is actioned at customer level, so all accounts under each customer reference are included in the instruction. Voting is open until 2 days prior to ‘last date to appoint’ which is usually 4 days prior to the meeting.

Corporate actions - Shareholders voting

Source: AIC/the lang cat (last update 24/07/18)

Shareholder voting - Adviser Platforms >>>